The Extraordinary Administrative Professional

Course Description

The Extraordinary Administrative Professional course is offered multiple times in a variety of locations and training topics.

What you will learn

WORKSHOP AGENDA

Program time: 3 hours

Session 1: Relationship Skills

Break down the 4 personality styles and how to work with each.

Learn proven strategies for dealing with toxic and exhausting people.

Build strong working relationships across departments and throughout the organization.

Recognize your boss’s management style — and adapt to it.

Diplomatically and tactfully bring sensitive issues to your boss’s attention.

Step it up: How to take unnecessary pressure off your boss.

Demonstrate that you’re ready to do more — and get your boss’s buy-in.

Multiple bosses? Learn tips for managing competing tasks and mixed messages when you're caught in the middle.

Session 2: Superior Soft Skills

Understand your body language — and what you say when you’re not speaking.

Practice active listening: the most important communication technique you could ever learn.

Develop your written communication with step-by-step guidelines and tips.

Save time and energy by using style guides and templates to get more accomplished, faster.

Use simple email tips for making sure your messages are accurate, clear and effective.

Apply effective, easy-to-use problem-solving techniques to any situation.

Project confidence and professionalism no matter how stressed you feel.

Negotiate better terms with vendors and suppliers — try these sample scripts and responses.

Session 3: Organization and Time Management Skills

Discover organization tips for your desk, your files, your documents — so you can find it all in a flash.

Assess your own time management style.

Find your daily peak productivity times — and learn how to take advantage of them.

Learn how to really assess how long a project will take.

Identify your biggest time-wasters…and eliminate them forever!

Information overload: How to handle a high volume of telephone calls, mail and messages.

Don't feel guilty: Know when — and how — to set boundaries on your time—and ask for help when you need more resources.

Plus...

Minimize stress in your life.

Debunk the myths of delegation.

Plan meetings and corporate events that go off without a hitch.

Compare and contrast the verbal and nonverbal components of communication.

Course: The Extraordinary Administrative Professional

$149.00

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Upcoming Dates

Location: , Virtual Live
Date & Time: Apr 25, 2024 01:00 PM CST

$149.00

Location: , Virtual Live
Date & Time: Apr 25, 2024 09:00 AM CST

$149.00

Location: , Virtual Live
Date & Time: May 02, 2024 09:00 AM CST

$149.00

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Location	Date & Time	Duration	Course Type CL Classroom Live - Traditional live classroom with in-person instructor. CV Classroom Virtual - Attend this live instructor-led event remotely from the indicated tech facility. VL Virtual Live - Attend this live instructor-led event remotely from anywhere.	Price

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Cancelation Policy

If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.