Course Description

Today, the Administrative Assistant operates at a high level, often reporting to more than one person.   In this one-day instructor led Valuable Administrative Assistant Training course, learn vital skills such as how to anticipate your bosses' needs, be a communication liaison, act as a project manager, and operate as your boss' information manager.

Objectives
Upon successful completion of The Valuable Administrative Assistant Training course, you will understand:
• How to Manage Multiple Roles
• How to anticipate needs 
• Be a communication liaison
• Act as a project manager
• Operate as your bosses' information manager
• Develop the Detective Hat
• Dealing with Work Overload
• Supervise Office Operations and Support Staff

What you will learn

Wearing Many Hats
· Managing Multiple Roles
· What Hats Do Others See You Wearing?
· What Your Manager Expects

Assisting the Manager
· Are They Lost Without You?
· Anticipate Needs
· Act as a Communication Liaison
· Making the Connection
· Act as a Communication Buffer
· Take Over Projects for Your Boss

Supervising Office Operations and Support Staff
· Are You Ready to Be a Supervisor?
· Supervisory Skills Self-Assessment
· Seven Supervisory Challenges

Providing Information
· Are You a Wealth of Information?
· Developing the Detective Hat
· Sharing the Information

Special Concerns of the Administrative Assistant
· Personal Requests
· Work Overload
· Dealing with Interruptions
· Supporting Two or More People

Course: The Valuable Administrative Assistant Training

$595.00
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Upcoming Dates

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Course Dates

Location Date & Time Duration Course Type
  • CL Classroom Live - Traditional live classroom with in-person instructor.
  • CV Classroom Virtual - Attend this live instructor-led event remotely from the indicated tech facility.
  • VL Virtual Live - Attend this live instructor-led event remotely from anywhere.
Price  
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Cancelation Policy

If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.

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