Course Description
COURSE OBJECTIVES:
After completing this course, students will know how to:- Develop a positive partnership that supports employee growth - Provide effective coaching and feedback within a relationship of mutual trust - Agree appropriate performance goals using the SMART technique - Clarify the current state or reality of your employees’ situation - Create options for your employee and develop them into a plan - Motivate and support your employee to achieve their goals - Recognize and remove any obstacles to employee success
What you will learn
The Leader as Coach
- Harnessing the Power of Coaching
- Recognizing Talent and Potential
- Identifying Values and Beliefs
The GROW Model
- Structuring the Coaching Process
- Applying GROW
Agreeing on the Development Goals
- Providing Direction and Purpose
- Identifying Appropriate Goals
Clarifying the Current Reality
- Framing the Reality
- Generating Self-Awareness
- Overcoming Obstacles and Resistance
- Exploring the Past
Discussing Options
- Generating Options
- Choosing an Approach
- Structuring a Plan
Finalizing the Plan
- Confirming the Will
- Selecting the First Step
- Motivating the Employee
The Importance of Trust
- Avoiding Negatives in Coaching
- Enhancing Trust Relationships
Giving Constructive Feedback
- Structuring Feedback
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Course Dates
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Cancelation Policy
If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.
