Course Description
COURSE OBJECTIVES:
Upon successful completion of this course, students will be able to: - organize and write clear and concise email and instant messages that are appropriate to your company's business culture. - write effective business communications.- write letters that are clear, precise, and appropriate to your audience. - organize and write a business proposal, complete with visuals, and an executive summary that employ effective strategies of persuasion.
What you will learn
| Lesson 1: Writing Email and Other Electronic Communication |
| Organize Your Materials Write an Email Write Instant Messages |
| Lesson 2: Writing Effective Business Communication |
| Analyze Your Audience Write an Internal Announcement Write an Email Responding to Routine Requests Write an Email to Respond Positively to Customer Complaints Write Bad-News Messages |
| Lesson 3: Writing a Business Letter |
| Write a Business Letter Write a Thank-You Letter |
| Lesson 4: Writing Business Proposals |
| Persuade Your Audience Write an Executive Summary Use Visuals |
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Request On-Site TrainingUpcoming Dates
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Location: , Virtual Live
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Date & Time: Aug 03, 2026 09:00 AM CST
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Location: , Virtual Live
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Date & Time: Nov 02, 2026 08:00 AM CST
Course Dates
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Cancelation Policy
If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.
