Challenge and Resolve Negative Attitudes in the Workplace

Course Description

Negative attitudes in the workplace can impact team morale, productivity, and overall performance. When left unaddressed, these behaviors can spread quickly, creating a challenging environment for both employees and leaders. This course equips participants with the skills and confidence to recognize, address, and resolve negative attitudes effectively and professionally.

You will learn how to identify the root causes of negative behavior, approach difficult conversations with confidence, and apply practical strategies to shift mindsets and improve team dynamics. Through real-world scenarios and actionable techniques, this course helps create a more positive, accountable, and engaged workplace culture.

Objectives

By the end of this course, you will be able to:

• Identify common causes of negative attitudes in the workplace

• Recognize the impact of negative behavior on team performance

• Address negative attitudes with confidence and professionalism

• Apply strategies to shift mindsets and improve behavior

• Conduct effective and respectful difficult conversations

• Set clear expectations and boundaries for workplace behavior

• Foster a positive and productive team environment

What you will learn

Module 1. Understanding Workplace Attitudes

• What shapes attitudes and behaviors

• The impact of negativity on teams and performance

• Differentiating between attitude and performance issues

Module 2. Identifying Root Causes

• Common drivers of negative attitudes

• Recognizing underlying issues (stress, disengagement, conflict)

• Avoiding assumptions and bias

Module 3. Addressing Negative Behavior

• When and how to intervene

• Setting clear expectations for behavior

• Maintaining professionalism and objectivity

Module 4. Conducting Difficult Conversations

• Preparing for the conversation

• Using clear and respectful language

• Managing emotional responses

Module 5. Shifting Mindsets and Behaviors

• Coaching techniques for behavior change

• Encouraging accountability and ownership

• Reinforcing positive behaviors

Module 6. Building a Positive Work Environment

• Promoting a culture of respect and accountability

• Recognizing and addressing issues early

• Leading by example

Module 7. Action Planning and Application

• Applying strategies to real workplace situations

• Creating a plan to address current challenges

• Committing to next steps for improvement

Course: Challenge and Resolve Negative Attitudes in the Workplace

$695.00

View All Dates

Looking for Group eLearning Options?

Get your team access to 4,000+ top courses anytime, anywhere.

Request On-Site Training

Upcoming Dates

Location: , Virtual Live
Date & Time: Jun 11, 2026 10:00 AM

$695.00

Location: , Virtual Live
Date & Time: Aug 10, 2026 10:00 AM

$695.00

Location: , Virtual Live
Date & Time: Oct 08, 2026 10:00 AM

$695.00

View All (4)

Location	Date & Time	Duration	Course Type CL Classroom Live - Traditional live classroom with in-person instructor. CV Classroom Virtual - Attend this live instructor-led event remotely from the indicated tech facility. VL Virtual Live - Attend this live instructor-led event remotely from anywhere.	Price

Show Events

Cancelation Policy

If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.