Course Description
COURSE OBJECTIVES:
After completing this course, students will know how to:
- Describe the importance of effective work relationships
- Demonstrate professionalism through your behavior
- Identify the interdependencies between you and your colleagues
- Communicate effectively to create rapport and connect with others
- Build and maintain your network of professional relationships
- Use quality dialogue to focus discussion toward mutual outcomes
- Develop collaborative working relationships that achieve results
What you will learn
The Importance of Work Relationships
- Supporting Effective Teamwork
- Understanding the Value of Relationships
Interpersonal Dynamics
- Working with Ego States
- Being Effectively Assertive
Demonstrating Professional Behavior
- Developing Professionalism
- Valuing Respect, Reliability, and Results
- Comparing Attitude, Action, and Effect
Mapping Your Work Network
- Identifying Interdependencies
- Focusing on Purpose
Bridging Work Styles
- Identifying and Accepting Differences
- Adapting to Different Work Styles
Building Your Network
- Appreciating Needs and Values
- Managing Your Network and Your Reputation
Collaborating for Success
- Fostering Collaboration
- Creating a Working Agreement
- Contributing to a Collaborative Culture
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Request On-Site TrainingUpcoming Dates
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Location: , Virtual Live
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Date & Time: Jun 10, 2026 09:00 AM CST
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Location: , Virtual Live
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Date & Time: Dec 02, 2026 09:00 AM CST
Course Dates
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Cancelation Policy
If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.
