Course Description

In today’s fast-paced work environment, the ability to solve problems and generate effective solutions is essential for success. Too often, individuals jump to conclusions or rely on quick fixes that fail to address the root cause. This course provides a structured approach to problem solving that improves decision-making, reduces inefficiencies, and leads to better outcomes.

You will learn how to analyze problems, identify root causes, and generate practical, innovative solutions. Through hands-on exercises and real-world scenarios, this course builds both analytical and creative thinking skills, enabling participants to approach challenges with confidence and clarity.

Objectives

By the end of this course, you will be able to:
•  Define problems clearly and accurately 
•  Identify root causes rather than symptoms 
•  Apply structured problem-solving techniques 
•  Generate multiple solution options using creative thinking methods 
•  Evaluate and select the most effective solutions 
•  Make informed decisions with confidence 
•  Apply problem-solving tools to real workplace challenges

What you will learn

Module 1. Foundations of Problem Solving
•  The importance of effective problem solving 
•  Common pitfalls and biases 
•  Reactive vs. structured approaches 

Module 2. Defining the Problem
•  Identifying the real problem vs. symptoms 
•  Framing problems clearly 
•  Asking the right questions 

Module 3. Root Cause Analysis
•  Techniques for identifying root causes 
•  Cause-and-effect thinking 
•  Avoiding assumptions 

Module 4. Generating Solutions
•  Creative thinking techniques 
•  Brainstorming methods that work 
•  Expanding solution options 

Module 5. Evaluating and Selecting Solutions
•  Criteria for decision-making 
•  Risk and impact analysis 
•  Choosing the best course of action 

Module 6. Implementing Solutions
•  Turning ideas into action 
•  Communicating solutions effectively 
•  Monitoring outcomes and adjusting 

Module 7. Application and Action Planning
•  Applying tools to real workplace problems 
•  Developing a problem-solving mindset 
•  Creating a personal action plan

Course: Problem Solve and Generate Solutions

$745.00
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Course Dates

Location Date & Time Duration Course Type
  • CL Classroom Live - Traditional live classroom with in-person instructor.
  • CV Classroom Virtual - Attend this live instructor-led event remotely from the indicated tech facility.
  • VL Virtual Live - Attend this live instructor-led event remotely from anywhere.
Price  
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Cancelation Policy

If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.

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