Course Description
COURSE OBJECTIVES:
After completing this course, students will know how to:- Identify and manage sources of conflict- Define an effective strategy to deal with conflict- Implement a process to manage conflict situations- Build civility in the workplace
What you will learn
Understanding conflict
- Identifying the Causes of Conflict
- Harnessing the Benefits of Conflict
- Resolving Conflict
- Understanding the Key People in Conflict Resolution
Civility in the Workplace
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Request On-Site TrainingUpcoming Dates
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Location: , Virtual Live
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Date & Time: May 28, 2026 09:00 AM CST
Course Dates
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Cancelation Policy
If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.
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