Course Description

The objective of this course is to ensure you take on the skills you need so that others will want to grant you the power to affect outcomes. You will learn how to develop and maintain rapport, how to resolve conflicts and handle difficult situations, and how to recognize others’ needs and support them in meeting their needs while meeting your own as well (“win-win”). The training concludes with emphasizing the qualities that influential people have and will give you an opportunity to assess yourself in these areas.

Objectives

Successful completion of The Art of Influencing Others Training course will increase your knowledge and ability to:
• Build rapport and develop genuine relationships
• Improve communication skills, including verbal and nonverbal messages, to be more effective with others
• Recognize common barriers to communication
• Understand and use communication styles to tailor your communications
• Resolve conflicts

What you will learn

Module One: Building Rapport
•  Definition of influencing
•  Building rapport
•  Skills to improve understanding

Module Two: Identifying Common Communication Filters
•  Areas of differences
•  Communication behaviors
•  Gender

Module Three: Recognizing Communication Styles
•  Communication styles self-assessment
•  Understanding communication styles
•  Bring your type to life
•  Recognizing styles and behaviors

Module Four: Conflict Resolution Skills
•  Misunderstandings and disagreements
•  Defensiveness and provocation in communication
•  Maintaining your composure
•  Steps for resolving conflict
•  Stretching in your style
•  Practice: Walk a mile in my shoes

Module Five: Recipe for Success
•  Power and influence
•  The art of influencing others
•  Likeability
•  Reciprocity
•  Credibility
•  Composure
•  Commitment
•  Application: Create your own recipe

Course: The Art of Influencing Others Training

$1,390.00
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Upcoming Dates

$1,390.00
$1,390.00

Course Dates

Location Date & Time Duration Course Type
  • CL Classroom Live - Traditional live classroom with in-person instructor.
  • CV Classroom Virtual - Attend this live instructor-led event remotely from the indicated tech facility.
  • VL Virtual Live - Attend this live instructor-led event remotely from anywhere.
Price  
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Cancelation Policy

If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.