WORKSHOP AGENDA
Program time: 3 hours
Session 1: Training and Coaching 101: Your Role as a Supervisor
Get comfortable as a "trainer" — how improving your skills will lead to improved performance from your employees.
Learn why coaching is more important than ever in today’s diverse workplace.
Develop the most crucial skills displayed by great supervisors and coaches.
Use a powerful tactic to address one major aspect of training: addressing deficiencies.
Session 2: Overcoming Communication Barriers and Different Learning Styles
Discover common barriers to learning — and how to get around them.
Four main motivation killers — avoid these at all costs.
Recognize different learning styles and adjust your training to each person.
Have you been crystal clear or clear as mud? Practice these top techniques for improving clarity.
The real purpose of feedback: Help your staff understand where they stand in relation to expected results.
Session 3: Engagement, Motivation and Encouraging Continued Learning
Develop strategies to gently provide feedback to sensitive or easily discouraged team members.
Keep your staff interested and motivated during training by building emotional connections between employees and opportunities.
Find personal motivators: Tips for engaging less-than-enthusiastic employees and reluctant learners.
Make sure your staff understands not just the how — but the why — of continuing education.
One size does not fit all! Set meaningful objectives and measure individual skill development.