Course Description
IT projects come with distinct challenges for all project team members, and most of all for the project manager. In this course, you will learn the fundamentals and best practices of project management methodology as applied to IT initiatives. Using real-world scenarios and hands-on exercises, you will apply practical project management principles to successfully take a project from planning to rollout.
Practice essential project management skills to help you mitigate time, budget, quality, and scope constraints. Determine product scope through effective identification of requirements, assess and manage stakeholder expectations, identify and manage risks, and meet quality standards while navigating change requests. Examine important aspects of IT projects, including communication needs of virtual teams, security, and testing. Avoid the most common pitfalls of IT project success to deliver optimal business value for your IT projects.
Students pursuing a university-recognized and/or accredited certificate in Canada or continuing education units in the US must attend at least 90% of class time, participate in class exercises and section-knowledge checks, and score at least 70% on an end-of-class, multiple-choice assessment.
PMI is a registered mark of the Project Management Institute, Inc.
This is a BYOD course. Students should bring a PC, Mac, or tablet to class in order to access digital course materials. Students can download a copy of the course materials in their MyGK account.
What you will learn
- The repercussion of poor delegation on performance and how to avoid common mistakes
- Delegation basics: What to assign, whom to select, when to start, how to maintain control and give feedback
- R-A-M-P-S: Memory aid for effective delegation
- Communication issues, checkpoints, and task-related support
- Overcoming reluctance, resistance, and lack of motivation
- Delegating to a group with or without authority: Influencing strategies to persuade peers to take on additional responsibilities
- Setting success milestones
- Quality management and accountability
- Setting up control and follow-up procedures (without micromanaging)
- Recognizing, reinforcing, and rewarding performance
- Practicing, role-play, case studies, and script analysis
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Request On-Site TrainingUpcoming Dates
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Location: , Virtual Live
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Date & Time: May 21, 2024 09:00 AM ET
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Location: , Virtual Live
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Date & Time: Jun 17, 2024 10:00 AM ET
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Location: , Virtual Live
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Date & Time: Jul 09, 2024 09:00 AM ET
Course Dates
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Cancelation Policy
If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.
