Assertiveness Skills for Managers & Supervisors

Course Description

Overview

Assertiveness isn’t an option for success-minded managers like you — it’s a must-have skill. And, few skills are as important to your success as your ability to deal with all types of people and situations in a confident, calm, self-assured manner. This assertiveness skills training workshop teaches that assertive communication is imperative to leading people effectively and earning the cooperation of those around you.

Apply the assertive communication skills you’ll learn from this training assertiveness skills training workshop and you’ll soon find you’re the “go-to” person whose opinion is not only listened to, but actively sought out. You’ll be admired by employees, colleagues and top management alike — and you’ll achieve the recognition and respect you deserve.

Don’t miss this incredible opportunity to give your communication skills the assertive boost that’ll help you achieve phenomenal results. Sign up for this fun and interactive assertiveness skills training workshop today!

What you will learn

WORKSHOP AGENDA

Program time: 3 hours

Session 1: Managing With Authority

Avoid crossing the line between assertive and aggressive behavior.

Refine your communication skills to get things done without being seen as a tyrant or a taskmaster.

Exercise your authority by using “the buck stops here” management style that’s the hallmark of an effective leader.

Confidently handle complaints and criticism from your peers.

Session 2: Becoming a Master of Persuasion

Follow a proven six-step method for scripting conversations that can effectively resolve issues or change employee behavior.

Firmly handle peers who try to exert power over you or your staff members.

Approach confrontational conversations without letting your emotions get the best of you.

Make employees feel empowered and confident to solve problems on their own.

Session 3: Handling Conflicts and Gaining Team Support

Discover the most effective way to cut to the heart of any problem.

Decisively handle employees with chronic behavior issues who destroy worker loyalty and motivation.

Tackle the three most-commons ways people try to challenge or circumvent your authority.

Take steps to ensure that employees will carry out your instructions to the letter.

Course: Assertiveness Skills for Managers & Supervisors

$199.00

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Upcoming Dates

Location: , Virtual Live
Date & Time: Apr 19, 2024 01:00 PM CST

$199.00

Location: , Virtual Live
Date & Time: Apr 19, 2024 09:00 AM CST

$199.00

Location: , Virtual Live
Date & Time: Apr 26, 2024 09:00 AM CST

$199.00

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Location	Date & Time	Duration	Course Type CL Classroom Live - Traditional live classroom with in-person instructor. CV Classroom Virtual - Attend this live instructor-led event remotely from the indicated tech facility. VL Virtual Live - Attend this live instructor-led event remotely from anywhere.	Price

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Cancelation Policy

If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.