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Check Out Virtual Live Customer Service Training Classes
Don't see Customer Service classes in ? Consider a Virtual Live Customer Service course and attend the live event remotely from your own home or office.
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Course ID: 310908
Customer Service Excellence
This LIVE, virtual, instructor-led course will help your team understand the importance of adopting the customer’s viewpoint and becoming a true advocate for the customer.
Course ID: 190945
How to Become a Better Communicator
Learn how to become a better communicator and how to communicate effectively and confidently with these practical and proven techniques and skills that are essential not only for managers, supervisors and team leaders, but for anyone at any level looking for better relationships, greater success and more respect!
Course ID: 292590
Quality Customer Service Training
This one day live instructor-led Quality Customer Service Training course helps both employees and managers improve their attitudes about customer service in five critical areas:
1) Having a positive attitude toward customers
2) Encouraging customer feedback
3) Responding to customer problems
4) Developing long term relationships
5) Seeking to exceed customer expectations
Whether your customer is across the country or across the hall, understanding and meeting their needs is the first
