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Course ID: 310908 Customer Service Excellence
Customer Service Excellence
Transform your team to extraordinary with Customer Service Excellence. This LIVE, virtual, instructor-led course will help your team understand the importance of adopting the customer’s viewpoint and becoming a true advocate for the customer. Participants enrolled in this highly interactive, virtual workshop will learn how to strive for an extraordinary customer experience every time by mastering the guiding principles of customer service.
Events 2
Duration 1 Day
Course ID: 243797 Assertiveness Training
Assertiveness Training
Gain more confidence, decisiveness and respect with assertiveness training!
Events 3
Duration 3 Days
Course ID: 307128 Microsoft Dynamics 365 Customer Service Training (MB-230)
Microsoft Dynamics 365 Customer Service Training (MB-230)
Important Course Information
  • Software/Tools


  • Requirements

    This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 work load administrator certification paths.

  • Who Should Attend This Course

    A Dynamics 365 Customer Service Functional Consul

Events 3
Duration 3 Days