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Course ID: 190945 How to Become a Better Communicator
How to Become a Better Communicator
Learn how to become a better communicator and how to communicate effectively and confidently with these practical and proven techniques and skills that are essential not only for managers, supervisors and team leaders, but for anyone at any level looking for better relationships, greater success and more respect!
Events 26
Duration 1 Days
Course ID: 292590 Quality Customer Service Training
Quality Customer Service Training
This one day live instructor-led Quality Customer Service Training course helps both employees and managers improve their attitudes about customer service in five critical areas: 1) Having a positive attitude toward customers 2) Encouraging customer feedback 3) Responding to customer problems 4) Developing long term relationships 5) Seeking to exceed customer expectations Whether your customer is across the country or across the hall, understanding and meeting their needs is the first
Events 1
Duration 1 Day
Course ID: 310908 Customer Service Excellence
Customer Service Excellence
This LIVE, virtual, instructor-led course will help your team understand the importance of adopting the customer’s viewpoint and becoming a true advocate for the customer.
Events 24
Duration 1 Days