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Course ID: 293245 Dynamics 365 for customer engagement for customer services -MB-230T01
Dynamics 365 for customer engagement for customer services -MB-230T01
Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success.á Using tools such as automatic case creation and queue management frees up your time to dedicate it where you can have a greater impact, directly with your customers. Join our team of globally recognized experts áas they take you step by step from creating cases to interacting with customers to resolving those cases. Once youÆve resolved those cases you can learn from data analysis the key detail
Events 2
Duration 3 Days
Course ID: 190945 How to Become a Better Communicator
How to Become a Better Communicator
The How to Become a Better Communicator Seminar
Events 2
Duration 1 Day
Course ID: 310908 Customer Service Excellence
Customer Service Excellence
Transform your team to extraordinary with Customer Service Excellence. This LIVE, virtual, instructor-led course will help your team understand the importance of adopting the customer’s viewpoint and becoming a true advocate for the customer. Participants enrolled in this highly interactive, virtual workshop will learn how to strive for an extraordinary customer experience every time by mastering the guiding principles of customer service.
Events 4
Duration 1 Day