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Course ID: 310520 Dealing With Unacceptable Employee Behavior
Dealing With Unacceptable Employee Behavior
Learn how to handle each step of the process — from identifying performance problems...to separating issues from personalities...to assessing the severity…to intervention strategies…to termination procedures.
Events 28
Duration 1 Days
Price
Course ID: 189125 AMA2235 Building Better Work Relationships: New Techniques for Results-Oriented Communication
AMA2235 Building Better Work Relationships: New Techniques for Results-Oriented Communication
  • How to build rapport and achieve trust
  • Fundamental competencies needed to achieve solid work relationships
  • Flexibility in actions, thoughts, and feelings to better handle any situation
  • Personal and professional responsibilities in communicating effectively with others
  • Short- and long-term implications of communication as a cycle of continuous responses that create "relationship residue"
  • How to avoid communication mistakes such as misinte
Events 8
Duration 4 Days
Price
Course ID: 235300 Management Skills for New Supervisors
Management Skills for New Supervisors
Change is the norm. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may now include colleagues, your boss, and senior management who all have different interests and viewpoints. This seminar will equip you with proven supervisory techniques that you can put into action immediately. The skills savvy supervisors use to plan, organize, communicate and monitor will become part of your toolkit to effectively manage everyday interactions with
Events 24
Duration 2 Days
Price
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