As a salesperson, you will need to learn about your company’s customer tracking, analytics, or management systems. Whether you are using a POS (point of sale), CRM (customer relationship management), performance management, sales tracking, or analytics software, you will need to learn how to manipulate these systems to boost your sales results. These forecasting tools are designed to generate statistics to help provide a salesperson with a visual depiction of their goals. Tracking software is used by all companies, but you can learn how to use these tools through the classroom live environment, to identify what changes you need to make to boost or exceed your sales goals.