The Art of Influencing Others Training
The objective of this course is to ensure you take on the skills you need so that others will want to grant you the power to affect outcomes. You will learn how to develop and maintain rapport, how to resolve conflicts and handle difficult situations, and how to recognize others’ needs and support them in meeting their needs while meeting your own as well (“win-win”). The training concludes with emphasizing the qualities that influential people have and will give you an opportunity to assess you