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Course ID: 190205 Influence Skills: Getting Results without Direct Authority
Influence Skills: Getting Results without Direct Authority

Defining Influence

  • Identifying the three critical elements
  • Building value with others
  • Working with resistance for positive outcomes

The Elements of Influence

Five critical factors for influencing others

  • Applying the five factors: capability, perceived value, perceived value realization, perceived cost, perceived risk
  • Using an influence formula to guide your planning

Achieving and maintaining commitm

Events 6
Duration 3 Days
Course ID: 307133 Microsoft Dynamics 365 Sales Training (MB-210)
Microsoft Dynamics 365 Sales Training (MB-210)
Important Course Information
  • Software/Tools


  • Requirements

    Familiarity of business applications and the desire to customize and implement them for your business.

  • Who should attend this course

    A Dynamics 365 Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter exper

Events 3
Duration 1 Day
Course ID: 232400 Effective Vendor Management
Effective Vendor Management
Your relationship with your vendors can often make or break a project baseline. In this short course, you will learn best practices for managing the vendor relationship from initiation to close, including documenting requirements, negotiating contract terms, and evaluating proposals. You'll learn how and why to establish clearly defined roles and responsibilities between you and your vendors. Virtual short courses do not include materials or headsets. PMP is a registered mark of the Project Mana
Events 1
Duration 1 Day